24/7 Crisis Hotline: Call 988 | Text 988

Ways to Help

Information below is adapted from the American Foundation for Suicide Prevention

Have an honest conversation

  1. Talk in private
  2. Listen to their story
  3. Tell them you care about them
  4. Ask directly if they are thinking about suicide
  5. Encourage them to seek treatment or contact their doctor or therapist
  6. Avoid debating the value of life, minimizing their problems or giving advice

If a person says they are considering suicide…

  • Take the person seriously
  • Stay with them
  • Help them remove lethal means
  • Nations Suicide & Crisis Lifeline 988
    *Veterans Press 1, *Spanish Press 2, LGBTQAI+ Press 3, Native Strong Press 4
  • Call the 24/7 Chautauqua County Crisis Hotline: 1-800-724-0461
  • Escort them to mental health services or an emergency department

Non-Crisis Support

Chautauqua County Non-Crisis Warm Line

The Peer Support Warm Line is a free and confidential service for anyone struggling to cope with life’s challenges. Whether you’re dealing with mental health concerns, substance use, or simply need someone to talk to, trained Peer Companions are here to offer empathetic, non-judgmental support—from someone who’s been there.

Available to residents of Chautauqua, Cattaraugus, and Allegany Counties, Peer Companions can:

  • Provide emotional support
  • Share helpful community resources
  • Offer insight from lived experience
  • Arrange face-to-face visits with a Peer Bridger, if requested

📞 Phone Lines (Available Daily, 4:00 PM – 11:00 PM):
• 716-241-4606
• 716-248-2941
• 1-844-749-3848
• 1-877-426-4373

🔸 This is a non-crisis line and is not a substitute for professional mental health care.

Phone

1-877-426-4373

Text

(716) 392-0252

The NAMI HelpLine is a free, nationwide peer-support service providing information, resource referrals and support to people living with a mental health conditions, their family members and caregivers, mental health providers and the public.  1-800-950-NAMI (6264), M-F from 10 a.m. to 10 p.m., ET, or send an email to info@nami.org

211 WNY is a three digit phone number that connects people to services.  24 hours a day, 7 days a week people can dial 211 or 888-696-9211 and talk to a trained information & referral specialist who is able to identify services in the community that can provide them with the help they need.