Ways to Help

Information below is adapted from the American Foundation for Suicide Prevention

Have an honest conversation

  1. Talk in private
  2. Listen to their story
  3. Tell them you care about them
  4. Ask directly if they are thinking about suicide
  5. Encourage them to seek treatment or contact their doctor or therapist
  6. Avoid debating the value of life, minimizing their problems or giving advice

If a person says they are considering suicide…

  • Take the person seriously
  • Stay with them
  • Help them remove lethal means
  • National Suicide Prevention Lifeline 24/7 Spanish/English Speaking Counselors Help Are Available 24/7: 1-800-273-8255  *Veterans  Press 1
  • Call the 24/7 Chautauqua County Crisis Hotline: 1-800-724-0461
  • Text HOME to 741741 to text with a trained crisis counselor from the Crisis Text Line for free, 24/7
  • Escort them to mental health services or an emergency room

Non-Crisis Support

Chautauqua County Non-Crisis Warm Line is a confidential peer-support and information line that connects residents living with mental health and substance abuse issues with trained Peer Companions who can offer non-judgmental empathetic conversation and help callers find helpful resources in Cattaraugus, Chautauqua, and Allegany Counties, or, if requested, set up face-to-face visits with a Peer Bridger. Warm line is for informational and peer-support purposes only. Service is not intended to replace consultation with a mental health provider.

The NAMI HelpLine is a free, nationwide peer-support service providing information, resource referrals and support to people living with a mental health conditions, their family members and caregivers, mental health providers and the public.  1-800-950-NAMI (6264), M-F from 10 a.m. to 6 p.m., ET, or send an email to info@nami.org

211 WNY is a three digit phone number that connects people to services.  24 hours a day, 7 days a week people can dial 211 or 888-696-9211 and talk to a trained information & referral specialist who is able to identify services in the community that can provide them with the help they need.